IT Support Technician with JAMF

One of our customers is searching for an IT Technician in Stockholm to give the Internal IT support team the boost it needs to scale its support operations.

The customer boasts a dynamic distributed workforce that stretches the globe and uses primarily Apple devices with a mix of Windows and Linux laptops as well as various mobile devices. A wide range of SaaS solutions, that constantly evolve, help improve productivity and you'll be at the forefront of supporting the user IT needs to ensure they are contributing to the company's mission.

What You’ll do:

• You will provide excellent IT-support experience to the cusomers global user working from anywhere
• Be the representative in their IT Bars and other support channels
• Manage incoming requests and give personal and remote support on hardware and software problems to fellow employees
• Maintain printers, meeting room technology and other IT related equipment
• Administration and support of i.e Google Workspace, JAMF and centralized user management (LDAP)
• Collaborate closely with other teams to make sure alignment remains on a global scale within the IT Support area
• Continuously work with updating support documentation
• Perform back office duties
• Support senior colleagues in preparations and execution of vendor engagements
• Participate in some IT support improvement initiatives

Who you are:

• You are flexible and willing to adapt to fast and often occurring changes

The customer driven by their love for music and podcasting. Today, they are the world’s most popular audio streaming subscription service with a community of more than 320 million users.

More information in regard to time frame will be announced shortly.