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Delivery Manager - Telecom

IT & Telecom
This gig is no longer available.
For our telecommunication customer, we are looking for a Delivery Manager.
As a Delivery Manager you will be responsible for managing and coordinating development and delivery activities based on business requirements, acting as a liaison between business stakeholders and IT teams.
The role includes, but is not limited to:
  • Coordinating co-delivery both for internal teams and suppliers to ensure a successful outcome of business value
  • Securing capacity & planning based on requests from delivery stream
  • Communicating with stakeholders, escalating impediments, helping manage risk, and driving continuous improvement in ways of working
  • Guiding and supporting agile team, ensuring delivery is done according to best agile practices
  • Supporting IT Service Managers and IT Solution Architects by providing information for managing business demand, IT delivery and team capacity planning and follow-up
Is this you? It is expected that you have a good understanding of business, processes and how to relate to people. You will be working closely with the business and technology teams to secure different deliverables. Preferably you have a good base of experience with IT development and responsibility as Scrum Master, Product Owner, Team Lead/Manager or other similar positions.
Your experience:
  • Strong in organizing work in situations with lot of ambiguities
  • Good ability to communicate across IT and business organizations easily and effectively
  • Good understanding of IT technologies and organizations
  • Knowledge of SAFe framework and agile principles
  • Experience of using practices and framework in practical level
  • Advanced user of Agile tools, such as Atlassian Jira and Confluence
  • Organizational change management experience
  • Excellent skills both in written and spoken English and Norwegian
  • Experience working with solutions related to Contact Center or Customer Care areas would be an advantage.
If you would like to apply - all we need is your CV in English!
Oslo, Oslo, Norway
13/06/2022 - 30/11/2022