William Hanna

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Experience

SEB
Cloud Solution Architect
Jan 2020 - Pågående
Stockholm
Full time
As part of a device management project, I am leading keyperson responsible
for both the plan, analyze and design phase for SEB migration from XenMobile
to Microsoft Intune. The design was built on requirements to have
a modern solution, flexible, automation flow for
onboarding users/devices and scalable for future demands supporting more
than 15 000 devices (iOS, OSX, Android, Windows).
Microsoft
Premier Field Engineer - EMS Modern Workplace
Jan 2019 - Dec 2019
Stockholm
Full time
Delta i olika typer av IT-projekt som implementeringsprojekt, migration och molnintegration.
Design, uppskatta och bygga lösningar baserade på Enterprise Mobility + Security, Microsoft Office 365, Microsoft Azure och On-prem

• Office 365-integration med lokala miljöer
• Arbeta med moln / Infrastrukturteknik Microsoft
• O365 & Azure hybrid moln
• Microsoft Azure
• Office 365 / Enterprise Mobility + Security
• Intune / MDM
• Exchange Online migration
• Azure Active Directory
• Grupppolicyer / Intune Policys
• Hybrid Cloud / Cloud Architecture
• Microsoft Intune (Cloud Hybrid Configurations)
• Azure Multi Factor Authentication (MFA)
• Microsoft-Säkerhet
Cag datastöd
Technical Solutions Engineer / IT-Arkitekt
Apr 2016 - Feb 2019
Stockholm
Full time
Drifttekniker/Driftansvarig med ett sextiotal olika kund-miljöer.

Uppdraget har innefattat uppbyggnad av hostingverksamhet från grunden med ett stort antal infrastrukturkomponenter såsom Serverhårdvara, LAN, storage, brandväggar, fjärraccesslösningar, klienter, mjukvara migrering till Office365, Azure Active Directory, Intune m.m.

Ta fram säkerhetslösningar i Molntjänster samt On-prem miljöer samt arbeta mot GDPR/ISO27001

• Office 365 integration with on-premises environments
• Cloud collaboration
• Microsoft Azure
• Office 365/Enterprise Mobility + Security
• Intune/MDM
• Exchange Online
• Azure Active Directory
• Group Policys / Intune Policys
• Hybrid Cloud / Cloud Architecture
Nasdaq
Service Desk Team Lead
Apr 2014 - Apr 2016
Stockholm
Full time
Problem solve issues related to servers, connectivity, networking, printers, applications, virtualization, security and directory services

• Performance Management, coaching and mentoring Technical Agents
• Train, coach and mentor Service Desk Analysts.
• Ensure documentation and procedures are in place, followed and routinely updated.
• Manages and coordinates urgent and complicated support issues
• Handling Client escalations
• Meeting SLAs
Nasdaq
IT Servicedesk
Apr 2013 - Jan 2014
Stockholm
Full time
Provide technical support to end-users regarding computer hardware, software, telephony and audio/video troubleshooting and optimal set-up of equipment for software, hardware and network use.

• Active Directory
• Windows Deployment
• Windows Servers
• Exchange
• Networking (DNS,DHCP,TCP/IP)
• Remedy Ticketing system (ITSM)
• Windows Client OS
• SCCM
• Mobile Device Management MobileIron
• Vmware / Citrix Solutions

Personal graph

Education

Lernia Utbildning
IT-Säkerhetsarkitekt
2019
Säkerhet & Hot Planering & genomförande Säkerhetsprojekt CCNA Routing and Switching 100-101 ICND-1 Organisationssäkerhet & tillhörande policys Cisco CCNA Security Cloud Security Tekniska säkerhetskontroller Securing the Internet of things SSCP kryptering och management Disaster Recovery
Kungliga Tekniska Högskolan KTH
EN2720 Ethical Hacking
2018
identifying and selecting targets for attack e.g. by means of network scanning identify vulnerabilities in network equipment and applications develop exploits for software vulnerabilities deploy and execute exploits on vulnerable systems install and use remote access trojans for remote system control dentify password files and extract passwords implement solutions to strengthen the information security of computer networks.

Skills

Active Directory
android
applikationsdrift
Azure Active Directory
Cloud app Security
Cloud Security
CMG
Co-Management
EMS E3 + E5
End User Support
ios
konfigurering och uppdatering av klient
Microsoft Azure
Microsoft Exchange
Microsoft Intune
Microsoft O365
Office 365 ProPlus – Installation
Office365
SCCM
SCEP(Endpoint Protection)
SharePoint
WaaS)
Windows 10
Windows Autopilot
Windows Server
IaaS
PaaS och SaaS-tjänster

Roles

Cloud & infrastructure specialist
First Line
IT-Konsult
IT-Specialist
IT-Tekniker
Microsoft Konsult
Microsoft Specalist
Second Line
Supporttekniker
System Administratör
Third Line

Languages

Arabiska
Svenska
Engelska

Preferences

Full time
On site work
Right now
Stockholms län
Stockholm

Strengths

Problemlösare
Driven

Primary contact

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