Toni Trpkovski

Management Consultant

Experience

Seavus AB
CTO for Service Delivery in Scandinavia
Jan 2019 - Pågående
Sweden
100 %
- Work hand in hand with Service Managers, Project Managers, Division Managers and CxO to ensure company's goals are applied and achieved - Plan, envision and implement new ideas in everyday processes to coordinate service delivery process and ensure business growth. - Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes. - Attend client meetings for on-going and prospective projects. - Work with customers on digitization, simplification programs, future landscapes and implementation of disruptive technologies. - Work with customers to identify the best approach toward adoption of the latest technologies
itsm technology management cto service desk service delivery infrastructure management ICP management process management AI

Seavus AB
Head of Managed Services
Dec 2014 - Jun 2018
International
100 %
Build an organization od 100+ engineers, strong, currently ranked as #2 MSP in EMEA according to MSP Mentor 2019 ranking. During the growth, the Division was transformed to consist 4 Departments: 1.Infrastructure Services (Data Centers ad IT HelpDesk), 2.IT Operations, & Support (including DevOps), 3.Service Desk and 4.Cyber Security. Activities highlights: - Maintains staff by recruiting, preparing the performance-based profile, participate in interview and executes the decision-making process by discussing the testing results in order to facilitate the job matching. Planning the employee’s orientation and on-boarding details. Manage day to day business operations for Managed Services division. - Work hand in hand with Service Managers, Project Managers and Departments

Skills

CSS
Dokumentation
Drift
Entitlements
Finans
Implementation
Infrastruktur
Installation
ISO 27001
IT Operations
IT Support Manager
ITSM
IT-supportansvarig
JIRA
Ledning
Managed Services
Management
Manager
Microsoft
Nätverk
Produktion
REST
Service Desk
SQL
supportansvarig
Test
Windows
Windows Server
Azure
Budget
Change Management
Cyber Security
It-säkerhet
Kravställning
Säkerhet

Roles

ICP Manager
IT Operations and Support
ITSM Manager
Lead Migration Projects
Service Delivery
Service Desk Manager
Support Manager
Team Lead
Technical Lead
Technical Manager

Languages

English

Preferences

Full time
Right now
Stockholm
Stockholms län
Solna

Strengths

Creativety
Supportivness
Adaptability
Visionary
Economical

Primary contact

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