Ludwig Bolling

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Olga Bolling

Solutions Sales, System Architect and Project Manager with technical background
I have 18 years of experience in Telecom branch. My most recent positions gave me an experience of working with various kinds of customers in a very challenging environment, not only as a Solution Manager but as a System Architect and Project manager for public and Enterprise customers. Projects with challenges and time pressure are among the interesting ones and allow me to use my analytical skills, creativeness, and innovative thinking. I’m a proactive sales driven person working closely with the customer when creating solutions.

Experience

Nokia
Solutions Sales Manager
Apr 2009 - Feb 2019
Stockholm
Working with Public Accounts. Building strong relationships with customer organizations in cooperation with Account Managers and Customer Teams. Identifying & qualifying sales opportunities. Matching customer needs with company products/systems/services and translating solutions to clear customer value and benefits. Taking part in negotiations. Sales processes support and sales case ownership for opportunities. Providing products and solutions support. Continuous cooperation with product line on products portfolio. Defining and documenting technical customer solution, responding to technical parts of tenders, and preparing solution pricing. Presenting at workshops and TRM (Technical Review Meeting). Preparing and showing demos of the products and solutions. Responsible for all Public transportation accounts in Europe. Prime interface for the account/sales teams (including Head of Sales) for Business Development, Offer Development, Up-selling installed base, Maintenance, etc.
Sales Solution Selling Customer meetings Sales processes support Seeking and expending opportunities Product Line cooperation Defining and documenting technical customer solution Case Ownership Building customer relations Proactive selling

Nokia
Solutions Sales Manager
Apr 2007 - Mar 2009
Moscow, Russia
Working with Vympelcom, MTS & MGTS accounts. Identifying & qualifying sales opportunities in co-operation with Customer Team, in alignment with company and customer’s strategies. Matching customer needs with company. Products/systems/services and translating solutions to clear customer value and benefits. Defining and documenting technical customer solution, responding to technical parts of tenders, and preparing solution pricing. Building strong relationships with customer organizations as agreed with Account Manager and Customer Team. Arranging customer workshops and taking part in negotiations. Sales processes support and sales case ownership for opportunities within Customer Teams including solution selling with proactive argumentation.
Sales Solution Selling Technical documentation Solution definition Building customer relations Team player Customer meetings Sales processes support Case ownership Proactive selling

Nokia
Operations Consultant
Jul 2005 - Mar 2007
Moscow, Russia
Working with main telecom accounts. Providing solution consulting service. Having expertise in one or more areas. Applying knowledge to handle complex problems and/or co-coordinating work which may extend beyond own area of expertise. Anticipating customer needs, investigating the underlying causes and identifies short and long term solutions.
Solution consulting Sales support Presentation skills Business opportunities identification Customer meetings Workshops

IBS
Account Manager
Apr 2004 - Jul 2005
Moscow, Russia
Managing Key Accounts. Interacting and developing relations with customers. Controlling and enlarging existing contracts. Developing new contracts. Investigating new accounts and expanding sales channels. Developing new projects. Preparing necessary papers for contracts. Keeping execution control over contracts. Interacting with other department participating in projects (technological, administration, tender bids). Solving problems. Providing partner management. Searching for new partners, developing relations with existing partners. Controlling partner interaction. Solving various issues. Providing information update on the Company’s portfolio.
Key Accounts Contract Maintenance Partner Management Developing new opportunities Account Management Sales

IBS
Expert OSS/BSS
Jan 2004 - Apr 2004
Moscow, Russia
Getting familiar with Company’s portfolio and providing information update on new coming products. Studying products from various vendors. Developing partner relationships. Preparing presentations for pre-sale stage of the project.
Product expert Product management Partner interaction Presentation skills Teamwork Product documentation

Sistema, MobileTeleSystems
Programming engineer, Billing Department
Mar 2002 - Dec 2003
Arkhangelsk, Russia
Administeration of billing system for one of the largest GSM operators in Arkhangelsk region. Providing end-users permission control. Making “Roles and permissions” administration needed for the “Customer service department” activities. Providing technical support for billing system end-users. Trouble ticketing and problem solving jointly with software engineers. Preparing reports and supporting other department, controlling reports accuracy. Revising and optimizing report forms. Tuning data integrity for the accounting department reports and support. Implementing new service projects (CUG – Closed User Groups, GPRS). Tuning, realizing, testing and revenue service launch. Handling Oracle database. Creating requests, procedures and functions.
Oracle Database Management User support System management System maintenance Technical support Trouble ticketing Project implementation Project lead System administration

Rostelecom (former North-West Telecom
Programming engineer, Data Processing Center
Jul 2001 - Feb 2003
Arkhangelsk, Russia
Getting familiar with business process of Telecom enterprise, divisions functionalities and customer relations. Implementing billing system project for the largest telecom operator of Arkhangelsk region. Providing technical support, instant control of software upgrade by software engineers (“Amfitel”). Demonstrating system’s changes and upgrades to end-users, performing user training's. Developing integration scheme for unification of Customer service department and Technical department. Controlling over software improvement according to end-users’ requirements.
System administration User trainings Database administration System integration Software implementation System implementation Technical support

Education

Moscow State Technical Institute of Electronic Eng
Programming engineer
2002
C++ Oracle Object-Oriented Programming Unix Databases Computer graphics Visual Basic Operating systems System Administration System Development and Integration

Roles

Account Manager
Partner Manager
Project Lead
Solutions Sales Manager
System Architect

Languages

Swedish
English
Russian
Norwegian

Preferences

Full time
Right now

Strengths

Energetic
Targeted
Team Player
Good listener
Passionate

Primary contact

Ludwig Bolling