Nemely AB

- Leverantörer
8 Konsulter
- Svarsfrekvens

Emelie Misiak

Microsoft Dynamics 365/CRM Specialist with Marketing Background
A curious and service minded CRM consultant with a strong focus on problem solving and enhancing customers' work processes. 10+ years' experience working with digital communication as well as CRM and IT.

Erfarenhet

Endeavor
Project leader and Application Consultant
maj 2017 - sep 2018
Stockholm, Sweden
Implementation of Microsoft Dynamics 365. Customization of different versions of Microsoft Dynamics for new and existing customers. Also responsible for training before go-live and user/ technical support after go-live. User/ technical support and training and setup/configuration of ClickDimensions Marketing Automation solution. Participation in diverse projects to design and implement customized solutions. Application modifications according to the business requirements. Planning, executing and documenting workshops with customers. Training Super Users. Functional and technical support to end users / key user
Implementation Training Technical Support ClickDimensions Dynamics 365 CRM Microsoft Office Application Consultant

Pearson
System manager for e-commerce and digital marketing
sep 2015 - nov 2016
Stockholm, Sweden
This was a temporary position as Web & Marketing Coordinator for Sweden, Norway and Denmark at Pearson Assessment. Emelie was the system manager for e-commerce and digital marketing, created ads, manuals and documentation of ongoing and completed projects. Together with her colleague she was responsible for the marketing budget and planning of activities. Her responsibilities also included development and improvement of website and e-commerce, both individually and together with external company. Her proudest moment during her time at Pearson was a product launch where they reached the sales target more than one month before the deadline.
Marketing Coordinator Web Coordinator Systems Manager E-Commerce Digital Marketing Specialist Manuals & Documentation Website Development

Mettler-Toledo
CRM Specialist
jan 2014 - sep 2015
Stockholm
Implementation of a new CRM-system together with IT-department and CRM technical developer. She did all internal training for approximately 70 users, supported them on daily basis with all their issues (for 3 countries), made tutorials for users to make it easier for them to learn the system and together with the developer they made adjustment to improve the system. She also supported the Marketing and Sales department with segment selections from the CRM, forecast and KPI reports and worked close to the Data Cleansing Team which were responsible for data quality.
CRM Implementation Training Support Application Consulting Training Material Marketing Forecasting KPI Reporting
Marketing Specialist & IT-support
okt 2010 - apr 2014
Stockholm, Sweden
Responsible for marketing the company's divisions in Industrial Weighing and Product Inspection. The tasks were both independent and in collaboration with the Business Area Managers and Nordic sales department. Emelie also worked part time at the company's IT-department and took care of the CRM-system. Main responsibilities were: administration, support and development of SuperOffice CRM, internal training of CRM, maintenance of website, digital marketing, IT-support and software installation.
Marketing CRM IT-support SuperOffice

Utbildning

Södertörn University
Communication and Media Technology
2007

Kunskaper

Application Support
Apsis
ClickDimensions
Cloud Computing
CQ5
Dynamics CRM
Exact Target
Google Analytics
InDesign
Magento
Microsoft Dynamics
Microsoft Office
Photoshop
Super Office
Windows Azure
WordPress
EpiServer
Software Developer

Roller

Application Consultant
CRM Integration
CRM Manager
Digital Marketing Specialist
Internal Training of CRM
IT-Support
Software Installations
Web Coordinator

Språk

English
Swedish

Preferenser

Heltid
Just nu
Stockholms län

Styrkor

Quick Learner
Positive Attitude
Communicative
People Skills
Deep Technical Knowledge
Team Player
Problem Solver

Konsultchef

Stefan Christiansson
Senior CRM Architect