Nemely AB

- Leverantörer
8 Konsulter
- Svarsfrekvens

Patrik Saikkonen

Project Management / Business Analysis - Broad experience in CRM & Business
Project Management, Business Analysis, Requirements Gather, Documentation, Training, Sales Support.
CRM consultant - Functional, Application.

Erfarenhet

Allocate Software Australia NZ
Business Analyst / CRM Consultant
okt 2017 - jun 2018
Melbourne, Sydney - Australia
CRM support for Australian and NZ business. Data reconciliation, process improvements, Office 365, Sharepoint, data correction/management, educating employees in the systems. Adding new functions and modules. Implementing a biometric device inventory solution into CRM.
CRM Support Data Reconciliation Process Improvements Data Correction Employee Training CRM Microsoft Dynamics Office 365

Empired Ltd
IT Operations System Administrator / CRM Consultant
okt 2017 - nov 2017
Melbourne - Australia
Supported MS CRM dynamics servers and integrations for the Department of Education and Training – Victoria GOV. Handling PMIs/RFCs, server maintenance, updates/upgrades, and other duties.
CRM Dynamics Handling PMIs/RFCs CRM CRM Support

Allocate Software
Sales Controller & CRM Responsible-Administrator
maj 2015 - jul 2017
Stockholm
A two sided role one with CRM where I liaisoned with the UK head department of Finance and IT, The other part of my work was towards the Swedish organization called Time Care AB. Task included managing the CRM and business systems, improving processes, data/BI extracts, daily administrative tasks in the system, educating sales team, consultants, marketing, development team, management, finance on how to use the system in an efficient way. Data reconciliation was a big part of my role where I corrected previous errors that were made during migrations from earlier versions of CRM software. I acted as a controller to make sure that the financials/contracts were put in correctly into the business systems. Mainly CRM to avoid revenue leakage and capture all necessary information. I enjoyed working with all stakeholders and developed a good functioning relationship with them to make sure the business was running smoothly, and that we captured all sales deals.
CRM Administrator Sales Controller Finance Business Systems Data/BI Extracts Data Reconciliation Office 365

GE Healthcare
Business Operations Specialist
feb 2013 - mar 2015
Stockholm
- Responsible for contract and invoicing for Sweden, service contract administration, responsible of data quality of contracts entered and of whole installed base. Maintaining correct SLAs in system. Making sure work done in organization lead to correct invoicing and closure of the job provided to customer. Maximize revenue on company's assets. Responsible of database (Business admin) Handling supplier invoices (accounts payables). Controlling internal costs in the company.The role is heavily focused on process knowledge and delivering projects on time and cooperating with all departments to deliver the best results. Responsibility of yearly increases of indexations amounts for contracts. Use of Salesforce CRM for Sales and Service Sales activities. Involved in business process mapping and training sessions for account managers. Daily use: Tracking of sold products, warranty information, sales activities, procurement details, setting up dashboards, extracts and create reports.
Service Contract Administration Data Quality Accounts Payables Salesforce Business Administration Sales Support

GE Healthcare
Service Coordinator
mar 2011 - feb 2013
Stockholm
Responsible for Finland, Resource planning and management, Prioritizing resources, Booking of technicians,Administration, Logistics.
Resource Planning Management Administration Logistics

Utbildning

Södertörn College
Business Administration
2011
Business Economics Medical Technology Studies

Kunskaper

Analysis
Communication
Documentation
Planning
Support
AS 400
Business Objects + 2 years
Coordination
CRM Administration + 5 years
CRM configuration + 4 years
CRM Finance & Operations + 4 years
CRM Onboarding + 4 years
CRM Training + 5 years
Ekonomi
Excel + 10 years
Finance
Microsoft CRM Dynamics +5 years
Office 365 +5 years
Power BI
Project Manager
Training
Avtal
Business Objects
Leadership
Microsoft GP
Project Management + 3 years
Qlikview
Salesforce CRM
SAP Business Objects
Video Editing
Change management
ClickDimensions
Oracle
SAP
Technical
Upphandling

Roller

Business Analyst
Business Operations Specialist
CRM Administrator
CRM Analyst
CRM Consultant
Project Management
Service Coordinator
IT Service
IT Operations System Administrator

Språk

Swedish
English
Finnish
Norwegian
Danish

Preferenser

Heltid
Just nu
Stockholms län
Sweden

Styrkor

Leadership
Integrity
Honesty
Goal oriented
Good technical skills
Planning skills
Social
Great listener
Coaching
Quick learner

Konsultchef

Stefan Christiansson
Senior CRM Architect