Ram Sannidi

Boys & Girls Clubs of America is a national organization of local chapters which provide after-school programs for young people. The organization, which holds a congressional charter under Title 36 of the United States Code, has its headquarters in Atlanta, with regional offices in Chicago, Dallas, Atlanta, New York City and Los Angeles. BGCA is tax-exempt and partially funded by the federal government.

Responsibility :
Working as Technical Specialist, was involved in Customization, Configuration and Development Activities.
Plugins.
Custom Workflows.
Ribbon Customization.
Javascripts.

Mashreq provides personal banking services including deposits, loans and credit cards; investment banking services including corporate finance and investment advisory on mergers and acquisitions, initial in public offering and underwriting; asset management services including wealth management.

Mashreq has 12 overseas offices in nine countries, including Europe, the United States, Asia and Africa.

Responsibility :
Working as Technical Specialist, was involved in leading team of 4 members, Customization, Configuration and Development Activities.
Plugins.
Custom Workflows.
C#.Net.
Javascripts.

Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship product brands are recognized for innovation and excellence.

Responsibility :
Working as Technical Specialist, was involved in leading team of 4 members, Customization, Configuration and Development Activities.
Plugins.
Custom Workflows.
Ribbon Customization.
Javascripts.

United BioSource Corporation is a global scientific and medical affairs organization that partners with pharmaceutical companies to develop and commercialize their products. Their services involve multiple lines of business that clients can select from based on the needs of their drug program. Some of their services involve assisting physicians and patients in obtaining patient medication and subsequent monitoring effectiveness and outcomes.

Responsibility :
Working as Senior Software Engineer, was involved Customization, Configuration and Development Activities.
Plugins.
Custom Workflows.
Ribbon Customization.
Javascripts.
Development of Unit Test cases using Microsoft Fakes.

Responsibility :
Worked as Senior Software Engineer and Acting Team Lead, was involved in team management activities and Development Activities. Acted as bridge between Offshore and Onshore team to resolve all functional clarifications.
Offshore and onshore coordination.
Handled and guided 5 resources.
Involved in code reviews.
Development of Plugins.
Development of Unit Test cases using Microsoft Fakes.

Comprehensive Credit Reporting
change in the way credit information can be shared by lenders for the purpose of assessing credit. It will reshape the way lenders assess risk and consumers access credit. In industry terms, CCR means a shift from negative to comprehensive reporting: more data, more often – which provides a more complete picture of a customer’s credit commitments.

BUPA Australia proposes to implement Microsoft Dynamics CRM as their Records Repository where it stores all the Providers information in order to provide a better Claim process functionality.

Responsibility:
Worked as the senior software developer, directly interacted with the client throughout the project.
Design and development of plug-in and custom workflow activities.
Configuration and Customization of MS CRM.
Involved in the Peer Reviews.

BSNL proposes to implement next generation State-of-Art Call Detail Record (CDR) based Customer Care and Convergent Billing System. The aim of BSNL is to implement the CDR based Billing and customer care solution throughout India with four zones and four data centers.

Responsibilities:
To understand the existing business process and to help in the drawing the visions for the same.
To collect the data from the Client database
Verify the correctness of data by executing some scripts and distribute among the teams which helps in migration.
Full time support on Migration activities and Project Rollout.
To train client on CRM, Clarity and PMS build with the technologies like Seibel etc.

Sales Management Information System application helps the employees to maintain business sales process. It’s a global application, which is being used by more than 10,000 users worldwide. The sales process involves contract management, customer management, and opportunity management dealing with global customer hierarchy.

Responsibilities:
Worked as a developer and also offshore Team lead to the freshers, He trained them in MS CRM.
Involved in client customization using Java Script.
Involved in developing workflows.